Support

Help Center

Quick answers to common questions. If you still need help, contact our support team.

Frequently Asked Questions

Find solutions to common issues

1

When will I receive my digital goods?

Delivery is typically instant after successful payment. Check your email inbox (and spam folder) for the delivery message with your download links.

2

I entered the wrong email — what now?

Contact support immediately with your order details. We'll assist with updating delivery details if the order hasn't been processed yet.

3

Can I get a refund?

For most digital goods, refunds may not apply once delivery has begun with your consent. See our Refund Policy for complete details.

4

How do I contact support?

Email us with your order number and a detailed description of the issue. We typically respond within 2-4 hours.

Still Need Help?

Our support team is here for you

24/7 Email Support

Get personalized help from our support team. We typically respond within 2-4 hours.

Average response time: 2-4 hours
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