Help Center
Quick answers to common questions. If you still need help, contact our support team.
Frequently Asked Questions
Find solutions to common issues
When will I receive my digital goods?
Delivery is typically instant after successful payment. Check your email inbox (and spam folder) for the delivery message with your download links.
I entered the wrong email — what now?
Contact support immediately with your order details. We'll assist with updating delivery details if the order hasn't been processed yet.
Can I get a refund?
For most digital goods, refunds may not apply once delivery has begun with your consent. See our Refund Policy for complete details.
How do I contact support?
Email us with your order number and a detailed description of the issue. We typically respond within 2-4 hours.
Still Need Help?
Our support team is here for you
Get personalized help from our support team. We typically respond within 2-4 hours.